Frequently Asked Questions
What can I expect when I sign up for counseling?
In advance of your appointment, we will take care of all of the legal paperwork and background information. That we we can jump in and get started as soon as you walk in the door. Individual sessions are approximately 50-55 minutes. Group sessions vary can last between 60 minutes and 120 minutes. Your first session may feel more like an interview than a traditional counseling session. This is because it is very important to understand the nature of your concerns and the background before creating a plan of action.
For additional information about what to expect from during the first session, please an article Cyndy wrote a while back. Click here.
Where is the office? No really where is it?
The office is located at 216 North McDonough Street in Jonesboro Georgia 30236. It is brown building with a brown door. There is no sign out front, but when you come into the lobby you will see a sign letting you know you are in the right place. The office is short drive from Stockbridge, Morrow, Riverdale, Hampton, and Lovejoy.
Do you take my insurance?
Currently Blue Cross, Aetna, and Cigna (except Cigna 360) are accepted with plans for additional insurance companies in the future so check back. If you have Out of Network benefits, the proper paperwork can be supplied; however Out of the Woods cannot guarantee an insurance company will reimburse.
How much does cost if I don't have insurance?
Individual and family therapy are $120. If this is not affordable for you, please ask about our sliding scale.
How long are the sessions?
Unless otherwise noted, sessions are 50 to 55 minutes. This allows a few minutes in between sessions for the counselor to manage logistics and prepare for the next client. This also means that client arriving late will only be seen during their scheduled time. This prevents backups that would be very inconvenient for the last person on the daily calendar.
What if I am running late?